Privacy Policy

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of information.

2. PAYMENT INFORMATION

Purchases may be processed through third-party payment processors, including Stripe and PayPal. We generally do not receive or store your complete payment card number. Payment processors may collect your payment information directly and provide us with transaction information such as:

• Your name
• Email address
• Payment status
• Transaction amount
• Date of transaction
• Limited payment-method information
• Information necessary to manage installment payments or resolve payment issues

Your use of Stripe, PayPal, or another payment provider is also subject to that provider’s privacy policy and terms.

3. APPOINTMENT BOOKING

We may use Calendly to allow visitors and prospective clients to schedule calls. When you schedule a call, Calendly may collect information such as your name, email address, telephone number, scheduling preferences, and information you provide in response to booking questions. Information processed through Calendly is also subject to Calendly’s applicable privacy practices.

4. PROGRAM AND COMMUNITY INFORMATION

Certain programs may be delivered through Skool or another third-party education or community platform. When you participate, those platforms may process information including:

• Your name
• Email address
• Profile information
• Course or community activity
• Comments and posts
• Login or account information
• Program participation information

Your use of those platforms is also subject to their own terms and privacy policies.

5. RECORDED SESSIONS

Certain masterclasses, group coaching sessions, training sessions, or program meetings may be recorded. Recordings may include your:

• Voice
• Name
• Image or video if your camera is enabled
• Questions, comments, or contributions made during the session

Recordings may be made available to enrolled participants through Skool or another private program platform. If a session will be recorded, we may provide notice through the session, program materials, registration process, or other reasonable means. If you do not wish to appear visually in a recording, you may keep your camera turned off where appropriate. You should avoid sharing personal information during a recorded session that you do not want included in the recording. We do not intend to use participant recordings in public advertising or marketing without obtaining any consent that may be required by applicable law.

6. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Website, certain technical information may be collected automatically by our hosting provider or other service providers. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Pages visited
• Referring website
• Date and time of access
• Website performance information
• Cookie or similar technology information necessary to operate the Website

We currently do not intentionally use third-party behavioral advertising analytics or advertising pixels based on the Website practices described at the effective date of this Policy. If we later implement material analytics, advertising, or tracking technologies, we may update this Privacy Policy and provide additional disclosures or consent mechanisms where required.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our Website and third-party services may use cookies or similar technologies necessary to:

• Operate the Website
• Maintain security
• Remember user preferences
• Process bookings or purchases
• Enable embedded or third-party functionality
• Improve technical performance

Third-party services integrated with the Website may set their own cookies. You may control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

8. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Respond to inquiries
• Schedule and conduct calls
• Process purchases
• Administer payment plans
• Provide coaching, masterclasses, and related programs
• Create and administer program accounts
• Provide access to Skool or other program platforms
• Communicate with clients and participants
• Provide customer service
• Send transactional communications
• Maintain business and accounting records
• Protect against fraud, abuse, and unauthorized activity
• Enforce our agreements
• Maintain and improve Website functionality
• Comply with legal obligations
• Establish, exercise, or defend legal claims

If we later offer optional marketing emails, we may use your information for those purposes where permitted by law and will provide applicable unsubscribe options.

9. LEGAL BASES FOR PROCESSING

Where laws such as the European Union or United Kingdom data protection laws require us to identify a legal basis for processing, we may process personal information based on the following grounds:

• Performance of a contract: when processing is necessary to provide a program, service, booking, or purchase you requested.
• Legitimate interests: where reasonably necessary to operate, secure, administer, and improve our business and services, provided those interests are not overridden by your applicable privacy rights.
• Consent: where you have given consent for a particular activity.
• Legal obligations: where processing is necessary to comply with applicable laws or regulations.
• Legal claims: where necessary to establish, exercise, or defend our legal rights.

10. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers that assist us in operating our business. These may include providers of:

• Website hosting and infrastructure
• Payment processing, including Stripe and PayPal
• Scheduling, including Calendly
• Online communities and course delivery, including Skool
• Email and communications
• Cloud storage
• Technical support
• Professional accounting, legal, and advisory services

We may also disclose information when reasonably necessary to comply with applicable law or legal process, respond to lawful government requests, protect our legal rights, prevent fraud or misuse, protect the safety of our clients or others, or enforce our agreements. If Ace Consulting Group is involved in a merger, acquisition, financing transaction, sale of assets, restructuring, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

11. SALE OR SHARING OF PERSONAL INFORMATION

Ace Consulting Group does not currently sell personal information in exchange for money. Based on our current Website practices, we also do not intentionally share personal information for cross-context behavioral advertising. If these practices materially change, we will update this Privacy Policy and provide any opt-out mechanisms required by applicable law.

12. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to:

• Deliver services
• Maintain business and transaction records
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, legal, and regulatory obligations
• Protect our legal interests

Different categories of information may be retained for different periods. Recordings and program materials may be retained for as long as reasonably necessary to provide program access, maintain program archives, operate our business, or fulfill contractual or legal obligations.

13. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, internet transmission, electronic storage system, or third-party service can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of passwords or login credentials associated with any third-party platform you use in connection with our programs.

14. INTERNATIONAL USERS AND DATA TRANSFERS

Ace Consulting Group is based in the United States. If you access our Website or purchase services from outside the United States, your personal information may be processed or stored in the United States or other countries where our service providers operate. Those countries may have privacy laws that differ from the laws in your country. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. YOUR PRIVACY RIGHTS

Depending on where you live and which privacy laws apply to Ace Consulting Group, you may have rights concerning your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain sales or sharing where applicable
• Receive information about how your personal information is processed
• Not receive discriminatory treatment for exercising applicable privacy rights

These rights are subject to applicable legal limitations and exceptions. To make a privacy request, email [email protected]. Please include enough information for us to reasonably identify you and understand your request. We may need to verify your identity before completing certain requests.

16. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under California privacy laws where those laws apply to Ace Consulting Group. These may include rights to request information concerning the collection and use of personal information, access, correction, deletion, and opt-out rights relating to certain sales or sharing. Ace Consulting Group does not currently knowingly sell personal information or share it for cross-context behavioral advertising. If California law requires us to honor an applicable browser-based opt-out preference signal, such as Global Privacy Control, we will do so as required. Nothing in this section is intended to represent that every provision of the California Consumer Privacy Act applies to Ace Consulting Group if the business does not meet the law’s applicable thresholds.

17. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM USERS

If European Union, EEA, or UK data protection laws apply to our processing of your information, you may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent. You may also have the right to file a complaint with the applicable data protection supervisory authority in your country. Contact us first at [email protected] if you would like to exercise an applicable right.

18. CHILDREN

RichFurlanic.com and our paid coaching and masterclass services are intended for individuals 18 years of age or older. We do not knowingly solicit or collect personal information from children through our programs. If we learn that we have collected personal information from a child in circumstances where parental consent or another legal basis was required, we will take reasonable steps to delete it.

19. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to third-party websites, platforms, applications, or services. We are not responsible for the privacy, security, content, or practices of third parties. You should review the privacy policies of third-party services before providing information to them.

20. DO NOT TRACK

Some browsers provide “Do Not Track” signals. Because there is not a universally adopted standard governing all Do Not Track signals, the Website may not respond to every traditional Do Not Track signal. Where applicable law requires recognition of a legally valid opt-out preference signal, we will comply with that requirement.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this Policy. Material changes may also be communicated through the Website, program platform, email, or another reasonable method where required. Your continued use of our Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated Policy to the extent permitted by law.

22. CONTACT US

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact:

Ace Consulting Group
Email: [email protected]
Website: RichFurlanic.com